2023 HOLIDAY SHIPPING & RETURNS INFORMATION


2023 Holiday Shipping & Returns Information 
Make this holiday season stress free by ordering early to give you plenty of time to find the right spot under the tree. Our extended return times allow you to return an item with ease post holidays. Our friendly customer service team has extended hours throughout the holiday season should you require assistance with your order.  
Please refer to the delivery timeline and return policy information below to guide your holiday shopping. Don’t hesitate to contact support here should you still have questions surrounding your order.

 
 
The following shipping cutoffs apply:

Shipping Method: Order By: Estimated Delivered By:
Super Saver Friday , 12/8 11:59 p.m. ET Christmas Eve
Ground Monday, 12/11 11:59 pm ET Christmas Eve
3-Day Express Saver Monday, 12/18 11:59 pm ET Christmas Eve
2-Day Air Tuesday, 12/19 11:59 pm ET Christmas Eve
Next Day Wednesday, 12/20 11:59 a.m. ET Christmas Eve
FedEx Express Saver Friday , 12/8 11:59 p.m. ET Christmas Eve
FedEx Ground Home Delivery Monday, 12/11 11:59 pm ET Christmas Eve
FedEx 2-Day Tuesday, 12/19 11:59 pm ET Christmas Eve
FedEx Standard Overnight Wednesday, 12/20 11:59 a.m. ET Christmas Eve
 
Please note that delivery estimates are not guaranteed, and our standard processing times outlined here, are still in effect. While we do our best to ship and deliver your order based upon this schedule, we encourage you to order early as unexpected carrier delays can occur. 
 
Extended Returns 
We recognize that some fans may need a bit more time to return gifts, which is why we've extended our regular 30-day returns period for the Holiday Season.  
For purchases made between November 14 - December 24, 2023, you'll have until January 31, 2024 to return your item(s) to us as long as it abides by our Returns Policy. 
As a reminder, personalized items are non-refundable. Please see our Returns Policy for full information regarding exclusions.

 
Customer Service Hours 

 

Nov. 23rd (Thanksgiving)

OFF

November 24th (Black Friday) 

08:00-5:00 PM EST 

December 25th (Christmas) 

OFF

January 1st (New Year's Day)

OFF
 
  
We are here to assist with any questions or concerns you may have regarding your order during normal business hours, Monday – Friday 08:00 AM-5:00 PM EST.