Customer Service

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Order Status Emails

After you place your order, you'll receive e-mails about your order. You will receive separate emails for product and Gift Card orders. Below are examples of e-mails you might receive:

 

  • Order Confirmation.

    This e-mail tells you that we have received and are processing your order. Keep this e-mail for your records; it contains your order number.

  • Shipment Confirmation.

    This e-mail confirms that your order or part of your order has shipped. You may receive multiple e-mails if parts of your order ship at different times.